Monday, May 20, 2013

customer service position

I remember at one point of time when i had decided to go for an interview for customer service position. everything seem to be normal until when the interview start. It was then the interviewer said " are you aware that our customer service job is actually face to face job?" . in a way that one are suppose to meet customer face to face and service the customer? Since it was actually sales job,  my application interview on that day are cancel  . Few weeks later on the same company advertise the same customer service position again.

My question are probably lie in the fact that why use customer service title advertising if you are looking for a Salesman person? Though at times i can quite understand   if one are really misunderstood  or does not intentionally wrote it in this way. but for this person, what i sense is a total dishonest from the interviewer. that the intention of the interviewer wasn't really because they are looking for someone competent in their work but because they are afraid someone maybe doing better sales than them and uproot them because of that?

for one thing is sure, that at the times when people are jobless , sleeping on the floor of the city , such advertisement with fake title are not going to help anyone other than giving the wrong statistic information. and it also push away those who can bring the real earning to the company , wasted money of those who come for interview only to find out that this interviewer put a misleading information.

so far, very few interviewer that had make me so angry among the countless  interview i attend.  the interviewer may hold the rights to publish whatever the interviewer want, but do take a bit consideration for those who take the troubles to come all the way for interview .  for this will show your real character of who you really are.

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